BRATTLEBORO -- Green Mountain Power alerts customers that several attempts to scam GMP customers over the phone have been reported this week. The caller claims to be representing Green Mountain Power and demands the customer pay their account balance by releasing credit card information to the caller or paying their bill by means of a money card or other alternate payment mechanism. The caller also represents that the customer will have electric service disconnected immediately if they do not comply.
This is clearly a phone scam. Green Mountain Power follows very clear state rules when working with customers about paying past due bills. Green Mountain Power advises customers that it would not demand credit card information or alternate payment mechanisms from a customer for any purpose. Any customer receiving such a call should not provide the caller with any personal information, including account and credit card numbers, and should immediately contact the Vermont State Police or their local law enforcement agency. If you have any doubt about the source of the call, call Green Mountain Power at 1-888-835-4672.
At least some of the fraudulent calls have come from 802-489-0564. When that number is dialed, a recorded message states that it is the number of the Green Mountain Power Billing Department.