Computer app allows for real-time notification of care

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BURLINGTON >> Vermont is set to be the first in the nation with state-sponsored use of ground-breaking health information technology.

On Tuesday, April 12, Vermont Blueprint for Health 2016 in Burlington, PatientPing founder and CEO Jay Desai, state officials and health care representatives announce the adoption of PatientPing across in-state health care providers. PatientPing aims to enhance medical information transparency between once disconnected health care providers by implementing an information sharing system that will cut across silos to improve patient care.

"Our state has come together in this partnership to launch a progressive initiative dedicated to improving the way Vermonters receive care," said Lawrence Miller, the governor's senior advisor, chief of Health Care Reform. "We are leveraging our successful work to date to support clinicians in transforming how they deliver care. This new and innovative information sharing system will help support clinicians' efforts to more effectively and efficiently deliver care."

The changing incentives of the Affordable Care Act and state policy have compelled providers to work with one another when sharing patients. These collaborations are bringing together historically disparate health care facilities in regional provider communities to more efficiently deliver high quality care wherever patients go.

PatientPing is fueling this transition by providing a missing link for providers operating in this new environment: the ability to be notified instantly when a patient is receiving care anywhere — inside or outside of their facility or health system — and the ability to collaborate with providers across the full continuum of care to ensure the best health outcomes for patients.

"The average elderly patient sees seven different care providers per year, and those with chronic conditions can see more than 25. We've all dealt with how frustrating it can be when information is not passing between those providers and they aren't working well together to serve us and our loved ones," said Desai. "When providers ping each other as their patients travel through the health care continuum – emergency room to hospital to rehab to home care — it's a radically simple way to stitch together disparate providers onto one team. Seeing a whole state's providers come PatientPing together on one platform is magical, and we're proud to support Vermont's journey to improve the quality of care for all its residents."

Upon joining PatientPing, providers receive "Pings," real-time notifications whenever their patients receive care at any facility that is a part of the national PatientPing community. At the facility where patients are getting care, providers receive care instructions that include contact information for others on the patient's care team, as well as patient visit histories. By sharing this information in real time, providers can seamlessly coordinate their patient's care.

The program is supported by hospital admission, discharge, and transfer data from Vermont Information Technology Leaders, which manages the state's health information exchange.

PatientPing's nationwide community includes more than 12,000 providers and has a presence in Massachusetts, Connecticut, Michigan, Pennsylvania and now Vermont.


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