Failed Vermont court software raises concerns

MONTPELIER (AP) - Three years after the Vermont Judiciary started upgrading its computer system to a web-based case management system, it has little to show for the nearly $2 million that was spent on the project.

The judiciary had been working with a software company to implement a system that would have allowed everyone from state troopers to court clerks to access court information around the clock. But the judiciary pulled out of the contract last year, citing concerns that the software didn't work.

Court Administrator Bob Greemore said that none of the system was salvageable, because the project had to be complete for it to be usable. Lawmakers say the experience highlights the need for greater coordination and a higher level of expertise when it comes to vetting technology contracts.


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